Agency and Risk
We surrender agency to systems and people every day — when the risk reduction justifies it. Most AI gets this calculus wrong.
We surrender agency to systems and people every day — when the risk reduction justifies it. Most AI gets this calculus wrong.
A mid-career identity crisis isn’t uncommon. The demands of a daily routine make it hard to focus on matching your activities with your role. If you’re feeling lost as a Product Manager, one way to reset your axis is to think about your interactions. Here are three that matter — and the downsides of focusing on one more than the others.
Builder — The group that builds your product, e.g. your Engineering or Architecture team. If you’ve been an engineer in the past, chances are you may hang out more with builders. Spend too much time here and you’ll get jazzed about building a science project that nobody wants to sell or use.
Seller — The group that sells your product, e.g. your sales or partner organization. If you have a background in sales, you might get trapped in sales incentives that are misaligned with users or builders (anything to make quota!!).
User — Your customers — the group that actually uses your product. If you spend all your time with customers, you might get trapped trying to build something nobody wants to build or sell.
To reset your axis, think about your interactions and work on getting them back in equilibrium. Ideally you spend equal time interacting with all three groups.
If you’re not interacting much with any of these groups, then you’re spending most of your time with other “stakeholders.” That’s not Product Management — but as long as you don’t feel lost, it’s not a bad place to be.
More product managers should get trained in the scientific method than rush to get an MBA. Here's what that actually looks like applied to a real PM problem.
The struggle between emotions and data for a product manager mirrors what happened during the Scientific Revolution. Building your curiosity chops is the first step.
Patience used to be an autonomic virtue. In today's fast-paced digital world, it needs to be manufactured. A bus stop in Delhi taught me more about mindfulness than most books on the subject.
The raft of PM degrees and frameworks miss the mark — they don't help you build the EQ that's really required for the role. Here's what actually matters.
Closure is a basic human desire. Here's a framework for rationalizing a job loss — because whatever the reason they gave you, it wasn't you anyway.
Trauma is too much, too soon, or too fast. Losing a job — especially the way layoffs are conducted — meets that definition. Our brains react the same way they would to a tiger in the savannah.
Losing a job gets to the heart of your identity and rips apart your emotional investments in minutes. There's very little acknowledgement of the mental anguish that inevitably comes with it.
Baseball is physical chess. In the little time I've spent as a volunteer coach, I've found the sport to be a goldmine of life lessons — for parents, coaches, and kids alike.
Almost every PM I've mentored is chasing titles or money without thinking about the tradeoffs. The approach is simple: consider what you're actually trading off between title, money, and knowledge.
Every social media feed has experts and frameworks for everything. Our attention spans are shrinking, and the biggest casualty is a teenager's ability to think about opportunity costs.